Privacy Policy
Overview
This Privacy Policy explains how Tekovex Studios ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy and handling your data with transparency and care.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our services.
This policy applies to all information collected through our website at tekovexstudios.com, as well as any related services, communications, or transactions.
Information We Collect
Information you provide directly
We collect information that you voluntarily provide when you:
- Fill out our contact or project inquiry form
- Subscribe to our newsletter
- Communicate with us by email or other means
- Engage with us on social media platforms
This information may include your name, email address, company name, and details about your project or inquiry.
Information collected automatically
When you visit our website, we automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent on each page, and navigation paths
- Referring website or search query
- Device type (desktop, tablet, mobile)
Information from third parties
We may receive information about you from third-party analytics providers and social media platforms. We only use this information in aggregate or anonymised form.
How We Use Information
We use the information we collect for the following purposes:
- To respond to inquiries, When you contact us, we use your information to respond and provide the information you requested.
- To deliver services, When you become a client, we use your information to manage our working relationship and deliver projects.
- To send newsletters, If you subscribe, we use your email to send periodic content. You may unsubscribe at any time.
- To improve our website, We analyse usage data to understand how visitors interact with our site and make improvements.
- To comply with legal obligations, We retain certain information as required by applicable law.
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Ever.
Cookies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.
Types of cookies we use
- Essential cookies, Necessary for the website to function properly. These cannot be disabled.
- Analytics cookies, Help us understand how visitors interact with our site.
- Preference cookies, Remember your settings and preferences.
For more information, please see our Cookie Policy.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.
- Contact form submissions, Retained for up to 2 years after your last interaction.
- Newsletter subscriptions, Retained until you unsubscribe or request deletion.
- Client records, Retained for up to 7 years after the conclusion of services.
- Analytics data, Retained in anonymised aggregate form indefinitely.
When we no longer need your personal information, we will securely delete or anonymise it.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right of access, Request a copy of the personal data we hold about you.
- Right to rectification, Request correction of inaccurate or incomplete personal data.
- Right to erasure, Request deletion of your personal data in certain circumstances.
- Right to restrict processing, Request that we limit how we use your data.
- Right to data portability, Receive your data in a structured, machine-readable format.
- Right to object, Object to processing for direct marketing or legitimate interests.
- Right to withdraw consent, Where processing is based on consent, withdraw it at any time.
To exercise any of these rights, contact us at info@tekovexstudios.com. We will respond within 30 days.
Security
We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, or alteration. Our security measures include:
- HTTPS encryption for all data transmitted to and from our website
- Access controls limiting who can access personal data
- Regular review of our data collection and storage practices
- Secure deletion of data when no longer required
However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Children's Privacy
Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe your child has provided us with personal information, please contact us at info@tekovexstudios.com and we will promptly delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Tekovex Studios
Email: info@tekovexstudios.com
Response time: Within 48 hours